Automotive Service Advisor - Morrow, Georgia, United States

  • Automotive Service Advisor, Automotive, Service Advisor, Service Coordinator, Service Writer
  • Morrow, Georgia, United States

job description

Heritage Cadillac is looking for an experienced Automotive Service Advisor / Service Writer / Service Consultant

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

job requirement

Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
 

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

Lot Porter - Morrow, Georgia, United States

  • Automotive, Driver, Lot Attendant, Porter
  • Morrow, Georgia, United States

job description

Part-Time Lot Porter (30–35 Hours/Week) – Heritage Cadillac Mitsubishi

Heritage Cadillac Mitsubishi is looking for a reliable, motivated Part-Time Lot Porter to support our sales and service operations. This is an important behind-the-scenes role that helps keep our dealership running smoothly and looking its best. If you enjoy staying active, working outdoors, and being part of a professional automotive team, this could be a great fit.

Schedule:

  • Part-time position, approximately 30–35 hours per week

  • MUST BE AVAILABLE ON SATURDAYS

Key Responsibilities:

  • Maintain the appearance and organization of the new and used vehicle lots

  • Move, park, and arrange vehicles according to dealership standards

  • Assist with vehicle check-in and check-out for sales and service departments

  • Ensure vehicles are clean, presentable, and ready for customer delivery

  • Perform basic vehicle tasks such as fueling, jump-starts, and tire pressure checks

  • Transport vehicles between departments or off-site locations as needed

  • Keep lot areas, drive lanes, and customer parking areas clean and safe

  • Assist with dealership events, deliveries, and general support duties

job requirement

Qualifications:

  • Valid driver’s license with a clean driving record

  • Ability to drive all types of vehicles

  • Dependable, punctual, and able to follow directions

  • Comfortable working outdoors in various weather conditions

  • Ability to stand, walk, and move throughout the day

  • Positive attitude and willingness to help wherever needed

  • Previous dealership or porter experience is a plus, but not required

What We Offer:

  • Competitive hourly pay

  • Consistent part-time hours

  • Friendly, team-oriented work environment

  • Opportunity to gain automotive dealership experience

  • Potential for growth within the organization

If you take pride in your work, enjoy staying busy, and want to be part of a respected dealership group, Heritage Cadillac Mitsubishi would love to hear from you.

Quality Control Automotive Technician - Morrow, Georgia, United States

  • Auto Technician, Automotive Technician, Certified Technician, Technician
  • Morrow, Georgia, United States

job description

Quality Control Technician – Heritage Cadillac Mitsubishi

Heritage Cadillac Mitsubishi is seeking a detail-oriented Quality Control Technician to join our service team. This role is ideal for an experienced technician who takes pride in workmanship and ensuring vehicles are repaired correctly before being returned to our customers. This position is especially well suited for retired or semi-retired technicians who want to stay active in the industry without the physical demands of a full production role.

Position Overview:
The Quality Control Technician plays a critical role in maintaining our high standards for safety, quality, and customer satisfaction by inspecting completed repairs and verifying that all work meets dealership and manufacturer guidelines.

Key Responsibilities:

  • Perform final quality inspections on completed service and repair work

  • Verify repairs were completed accurately, safely, and to manufacturer standards

  • Test drive vehicles as needed to confirm proper operation

  • Identify potential issues and communicate findings to service advisors and technicians

  • Ensure repair orders are completed thoroughly and documented correctly

  • Assist with maintaining consistent quality standards across the service department

  • Support the service team by providing guidance and feedback when needed

job requirement

Qualifications:

  • Previous automotive technician experience required

  • Cadillac, Mitsubishi, or other dealership experience preferred

  • Strong mechanical knowledge and diagnostic understanding

  • Attention to detail and commitment to quality workmanship

  • Ability to communicate clearly and professionally

  • Valid driver’s license and clean driving record

  • This role is well suited for retired or semi-retired technicians looking for a steady, lower-stress position

What We Offer:

  • Competitive compensation based on experience

  • Flexible scheduling options available

  • Clean, professional service environment

  • Supportive, team-oriented culture

  • Opportunity to remain active in the automotive industry without flat-rate pressure

If you’re an experienced technician who values quality, consistency, and customer satisfaction, Heritage Cadillac Mitsubishi would love to speak with you.